Shipping Information
Last updated: October 16, 2026
Every Forzly order ships with tracking. Shipping is a flat $4.99 per order, and orders over $500 ship free.
Order processing times
Please allow 1-3 business days to process and dispatch your order after it is placed. An order is dispatched when it is handed to our shipping carrier and is in transit to your address. During peak times and holidays, processing may take up to 7 business days.
Estimated shipping times
Delivery time is the transit time after your order is dispatched. It depends mainly on your location:
- 🇺🇸 United States: 7-15 business days
- 🇨🇦 Canada: 5-13 business days
- 🇬🇧 United Kingdom: 4-6 business days
- 🇦🇺 Australia: 5-15 business days
- 🇳🇿 New Zealand: 4-8 business days
During peak times and holidays, carriers may have delays in transit and tracking updates outside our control. International parcels can also be held by customs, which can add to the delivery time.
Order tracking
Once your order ships you will receive an email with your tracking number and a link to follow your parcel. You can also use our Track Your Order page. If you have not received a tracking email within 5 business days of ordering, check your spam folder or contact us.
Order changes and accurate shipping details
Please make sure your shipping details are accurate and complete at checkout. Incomplete or wrong details can delay your order or lead to its cancellation. If our system detects an address problem, our support team will email you to confirm your details within 3 business days of your order. If we do not hear back within that time, we may cancel the order and refund you.
If you notice an error in your shipping details, message us through our contact page within 12 hours of placing your order. We will do our best to make changes, but we cannot guarantee changes after this time.
Delayed delivery
We ship every order as quickly as we can, but delays can happen for reasons outside our control, such as carrier disruptions or severe weather. If that happens, we will work with the carrier to get your parcel to you as soon as possible and keep you updated. We will also tell you right away if something on our side, such as an address or payment issue, may delay your order. We cannot guarantee an exact delivery date.
Lost or stolen packages
If your tracking shows your parcel as delivered but you cannot find it, or it appears lost in transit, message us through our contact page. We will open a claim with the carrier and follow up for you. If the parcel is not found, we will work with you on a replacement depending on the situation. For parcels confirmed as delivered and then stolen, we also recommend filing a report with the carrier and your local police.
Changes to this policy
Forzly may update this Shipping Policy at any time. The version posted here when you place your order applies to that order. If you have any questions about shipping, please contact us.